Asking About Hotel Facilities｜Practical Travel Expressions in English

When I arrive at a hotel during my travels, there are many occasions when I want to ask about facilities, such as “Does the room have Wi-Fi?” or “Is there a shower?”

If I can ask these questions smoothly in English, I can reduce my worries during my stay and spend my time more comfortably.

In this lesson, I will explain essential phrases for asking about hotel facilities at the front desk, variations of expressions, and polite ways of asking, all from a grammatical perspective.

Dialogue

A

Hello. I just checked in, and I have a few questions.

B

Of course. How can I help you?

A

Does the room have Wi-Fi?

B

Yes, the Wi-Fi is free and the password is on the desk.

A

Great. Also, is there a hair dryer in the room?

B

Yes, it’s in the drawer under the TV.

A

And do you have laundry service?

B

Yes, we do. You’ll find the details in the welcome booklet.

Grammar and Expression Points

1. Three Basic Expressions for Asking “Is there ～?”

There are three common ways to ask about hotel facilities in English. Each has a slightly different grammatical structure and usage, so it is important to understand the differences.

1-1. Does the room have ～?

This phrase is used when I want to confirm whether the room includes a basic facility or equipment.

The subject here is the room, which makes it clear and polite to hotel staff.

1-2. Is there ～ in the room?

This structure asks about the existence of something in a specific place.

This phrasing is useful when I want to confirm whether something simply exists inside the room.

1-3. Do you have ～?

Here the subject is you (the hotel), so it is used when asking about hotel-wide services or facilities.

2. Using “Prepositions + Nouns” to Indicate Location

When explaining the location of facilities, English commonly uses combinations such as on the desk, in the drawer, under the TV.

Understanding this structure not only helps me ask questions but also makes it easier to understand the staff’s answers.

3. Polite Guidance with You’ll find ～

The phrase “You’ll find ～” is often used by hotel staff as a polite way of giving directions.

Although it literally means “you will find ～,” in practice it is used to mean “there is ～” or “please refer to ～.”

Unlike imperative sentences (e.g., Check the booklet.), this phrasing avoids sounding pushy and provides a softer, more polite impression.

Summary

Izumi

Author

「English Morning｜基礎から学ぶ英語講座」を運営している泉（Izumi）です。このサイトでは基礎から応用まで、英語の文法を解説しています。